The right solution for every call.
26 ready-to-use solutions for sales, service and operations. From appointment scheduling to automatic handoff.
The right solution for every task
All use cases run on the same platform. Choose a use case — small processes, ready integrations, lasting results.
Sales & Growth
Qualify leads, book appointments, build pipeline.
Service & Support
Handle calls without giving up control.
Commerce & Operations
Orders, status, appointments. Automated.
Retention & Payments
Reduce churn, win back customers.
Voice-specific
Voice-AI specific — far beyond classic IVR.
Ready to use, measurably effective
These solutions are the first to go live for most teams. Small processes, ready integrations, lasting results.
Complete overview
All 29 solutions can be deployed productively and connected live with your systems.
Sales & Growth
- Appointment SchedulingBook appointments 24/7 — directly in your calendar, no waiting.
- Lead QualificationQualify prospects before a team member takes the call.
- Quote RequestsCapture quote requests structured — directly into CRM.
- Initial ConsultationStart initial consultations — no waiting, no delay.
- Customer OnboardingAutomate new customer onboarding — structured and without backlog.
Service & Support
- Customer ServiceHandle customer inquiries structured — at any time.
- 24/7 Customer ServiceAvailable around the clock — without night or weekend shifts.
- Callback ServiceOrganize callbacks automatically — no more callback lists.
- IT SupportStructure IT helpdesk calls — tickets created automatically.
- ComplaintsCapture complaints structured — complete and without information loss.
- Fault ReportsCapture faults structured — recognize priority, act immediately.
- Emergency RoutingRecognize real emergencies immediately and forward to on-call service.
- Customer Service & GDPRGDPR-compliant phone customer service — fully hosted in Germany.
Commerce & Operations
- Order IntakeTake orders by phone — structured into inventory management system.
- Order Status InquiryAutomatically retrieve order status — no staff, no waiting.
- Delivery UpdatesProactively inform customers about deliveries — via automatic outbound call.
- Appointment RemindersAutomatically send appointment reminders by phone — reduce no-shows.
- ReschedulingAutomatically handle rescheduling — without staff intervention.
Retention & Payments
Voice-specific
- Warm TransferSeamlessly transfer conversations to staff — with context, no repetition.
- Multilingual Call AnsweringAnswer calls in multiple languages — automatic, no language barrier.
- Outbound CampaignsAutomatically call contact lists — scalable and structured.
- IVR ReplacementReplace rigid button menu with real speech dialogue.
- CRM SyncEvery conversation automatically into CRM — no manual follow-up.
- AI Phone AssistantDefinition, features, use cases and costs — explained simply.
- AI Answering MachineMore than voicemail: holds conversations, answers questions, books appointments.
- AI Phone ServicePhone availability as a managed service — rent instead of hire.
All solutions run on the same platform.
Hosted in Germany. Official Telekom partner. GDPR-compliant. No US cloud, no AI training with your data. Set up and supported by our team.
Next step
Implement the right use case first.
We prioritize the use case with the biggest operational lever and create the concrete start plan for your team.
