Automate initial consultation via AI phone assistant — direct and without waiting.
Potential customers with brief consultation questions often end up in long queues or on voicemail. This costs trust — and conversions. VOICO's AI phone assistant answers consultation questions instantly via AI telephony and hands complex cases to your team.
- GDPR-compliant
- 1,000+ users
- Telekom Partner
How it works
Pick up immediately
The AI phone assistant responds immediately — no queue, no voicemail.
Understand request
Clarify type of consultation, background and initial questions in natural conversation.
Advise or transfer
Answer standard questions directly from knowledge base, transfer complex cases via warm transfer.
Follow up
Document conversation content, book follow-up appointment directly if desired.
What VOICO delivers
Integrates with
- Knowledge base from website, PDFs, Confluence or Notion
- Warm transfer for complex inquiries directly to consultant
- Appointment booking for in-depth discussions
- Conversation documentation automatically in CRM
- 24/7 — also evenings and weekends
- GDPR-compliant, hosted in Germany
Answers before the demo.
- VOICO can be trained with your website, PDFs, Notion documents or Confluence as knowledge base — you decide what information VOICO knows.
- VOICO escalates the conversation via warm transfer to a staff member or arranges a callback — depending on your configuration.
- Yes. You can set up different conversation paths for different products, services or departments.
- Yes. The AI phone assistant processes and stores all call data exclusively in Germany. A data processing agreement (DPA) is included, and call data is never used for AI training.Read more:Security & GDPRWhat is an AI phone assistant?
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
