Automate order intake by phone — complete and error-free.
Phone orders are often noted incorrectly — wrong item numbers, forgotten quantities, illegible handwriting. This costs rework time and customer satisfaction. VOICO's AI phone assistant takes orders accurately via AI telephony and transfers them straight into your inventory system.
- GDPR-compliant
- Hosted in Germany
- Telekom Partner
How it works
Take order
Capture product, item number, quantity and delivery address completely.
Check availability
Query stock live and communicate to the customer.
Create order
Transfer complete dataset into inventory management system.
Confirm
Order confirmation with delivery time via SMS or email to the customer.
What VOICO delivers
Integrates with
- Structured capture of item, quantity, delivery address
- Live query of stock availability
- ERP and inventory management integration
- Automatic order confirmation
- 24/7 operation — also outside office hours
- GDPR-compliant, hosted in Germany
Answers before the demo.
- Yes. VOICO is trained with your product catalog and recognizes both item numbers and common product names.
- VOICO informs the customer, states re-availability or takes a pre-order — depending on configuration.
- VOICO integrates via API into SAP, common inventory systems and e-commerce platforms like Shopify or WooCommerce.
- Yes. The AI phone assistant processes and stores all call data exclusively in Germany. A data processing agreement (DPA) is included, and call data is never used for AI training.Read more:Security & GDPRWhat is an AI phone assistant?
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
In use at BERESA, Mainzl Group, Autohaus Gerding and Axians
