Voice AI · Made in Germany
Multilingual call answering via AI — German, English and more.
International customers or staff from abroad call in English or other languages — and end up at a German voicemail or speechless with a staff member. VOICO's AI phone assistant detects the caller's language automatically via AI telephony and replies in the same language.
AutomatischLanguage recognition
< 5 sLanguage switch
24/7Multilingual staffed
- GDPR-compliant
- 1,000+ users
- Telekom Partner
Process
How it works
Recognize language
The AI phone assistant automatically recognizes the spoken language at conversation start.
Switch
Seamlessly switch to the recognized language.
Handle inquiry
Conduct conversation completely in the caller's language.
Transfer
Warm transfer to native-speaking staff if needed.
Features
What VOICO delivers
Integrates with
Deutsche TelekomTwilioSalesforce
- Automatic language recognition at conversation start
- Supported languages: German, English and more on request
- Complete conversation management in caller's language
- Routing to native-speaking staff
- No language barrier for international customers
- GDPR-compliant, hosted in Germany
FAQ · Multilingual Call Answering
Answers before the demo.
- Standard: German and English. More languages configurable on request.
- No. VOICO automatically recognizes the language from the first spoken words.
- Yes. You configure which staff or teams to forward to depending on recognized language.
- Yes. The AI phone assistant processes and stores all call data exclusively in Germany. A data processing agreement (DPA) is included, and call data is never used for AI training.Read more:Security & GDPRWhat is an AI phone assistant?
Official Telekom Partner
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
