Automate customer onboarding by phone — scalable and consistent.
Onboarding new customers costs staff a lot of time for recurring standard questions and reminders. Documents are missing, follow-ups pile up. VOICO's AI phone assistant handles welcome calls, reminders and standard questions via AI telephony — your team focuses on the setup.
- GDPR-compliant
- 1,000+ users
- Telekom Partner
How it works
Welcome call
The AI phone assistant automatically initiates an outbound welcome call after contract signing.
Explain steps
Communicate first onboarding steps, request required documents.
Answer questions
Clarify standard questions directly from the knowledge base.
Book setup appointment
Book appointment for in-depth setup call directly into the calendar.
What VOICO delivers
Integrates with
- Automatic outbound call after contract signing
- Onboarding checklist configurable as conversation guide
- Knowledge base for frequent entry questions
- Appointment booking for setup calls
- CRM sync: onboarding progress automatically documented
- GDPR-compliant, hosted in Germany
Answers before the demo.
- Yes. VOICO connects to your CRM and automatically calls as soon as a new customer status is set.
- VOICO can automatically schedule follow-up attempts — e.g. 3 attempts spaced 24 hours apart.
- Yes. Different conversation flows can be configured depending on product, package or customer segment.
- Yes. The AI phone assistant processes and stores all call data exclusively in Germany. A data processing agreement (DPA) is included, and call data is never used for AI training.Read more:Security & GDPRWhat is an AI phone assistant?
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
