Voice AI · Made in Germany
Automate callback service — structured, reliable, effortless.
Callback lists are handwritten and often forgotten. Customers wait for a call that never comes — and switch to the competition. VOICO's AI phone assistant captures callback requests in a structured way and calls back at the agreed time via AI telephony.
100 %Callbacks executed
24/7Callback intake
- GDPR-compliant
- 1,000+ users
- Telekom Partner
Process
How it works
Take request
Capture inquiry, name, phone number and desired callback timeframe.
Schedule appointment
Enter callback slot into the outbound campaign.
Call automatically
The AI phone assistant calls back at the agreed time.
Transfer
Warm transfer to responsible staff member if needed.
Features
What VOICO delivers
Integrates with
SalesforceHubSpotPipedriveDeutsche Telekom
- Automatic outbound calls at the desired time
- Consider customer time window preferences
- SMS confirmation of planned callback appointment
- Configurable retry attempts if unreachable
- CRM integration: callback automatically documented
- GDPR-compliant, hosted in Germany
FAQ · Callback Service
Answers before the demo.
- Yes. VOICO captures the preferred timeframe and schedules accordingly — e.g. 'tomorrow between 10 and 12'.
- VOICO automatically schedules retry attempts — you can configure the number and interval.
- Yes. VOICO conducts the initial contact and transfers via warm transfer to the responsible staff member.
- Yes. The AI phone assistant processes and stores all call data exclusively in Germany. A data processing agreement (DPA) is included, and call data is never used for AI training.Read more:Security & GDPRWhat is an AI phone assistant?
Official Telekom Partner
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
