Automate appointment reminders by phone — reliably reduce no-shows.
No-shows cost money — booked slots remain empty, staff stand ready. Manual reminder calls are tedious and often forgotten. VOICO's AI phone assistant automatically reminds customers of their appointments via AI telephony — and cuts your no-show rate.
- GDPR-compliant
- 1,000+ users
- Telekom Partner
How it works
Recognize appointment
Automatically retrieve upcoming appointments from the calendar system.
Call
The AI phone assistant calls the customer at the configured time before the appointment.
Get confirmation
Let customer confirm the appointment or make a rescheduling.
Update calendar
Enter confirmations and cancellations directly into the calendar system.
What VOICO delivers
Integrates with
- Automatic outbound call X hours before appointment
- Interactively process confirmation, rescheduling or cancellation
- Calendar sync after customer action
- SMS fallback if unreachable
- Configurable: 24h, 48h or individual lead time
- GDPR-compliant, hosted in Germany
Answers before the demo.
- You configure this: 24 hours, 48 hours or another timeframe. Multiple stages are also possible.
- VOICO accepts the cancellation and updates the calendar — the slot is released for other bookings.
- Yes. VOICO can directly suggest and book a new appointment — without staff intervention.
- Yes. The AI phone assistant processes and stores all call data exclusively in Germany. A data processing agreement (DPA) is included, and call data is never used for AI training.Read more:Security & GDPRWhat is an AI phone assistant?
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
