Voice AI · Made in Germany
Automatically handle rescheduling by phone.
Calls about rescheduling are routine — but they still cost staff time. Every conversation means opening the calendar, checking alternatives, rebooking.
24/7Rescheduling requests
< 2 minProcessing time
- GDPR-compliant
- 1,000+ users
- Telekom Partner
Process
How it works
Take request
Identify existing appointment and capture rescheduling wish.
Check alternatives
Live query of calendar for free slots.
Rebook
Confirm new appointment and update calendar.
Confirm
Confirmation of new appointment via SMS or email.
Features
What VOICO delivers
Integrates with
Google CalendarMicrosoft 365Cal.comCalendly
- Live calendar query for rescheduling requests
- Automatic rebooking per customer wish
- Process cancellations with slot release
- Waitlist logic for freed slots configurable
- Confirmation via SMS or email
- GDPR-compliant, hosted in Germany
FAQ · Rescheduling
Answers before the demo.
Can VOICO also handle cancellations without rebooking?
Yes. VOICO accepts cancellations, releases the slot and optionally informs customers on the waitlist.How far ahead does VOICO check for free slots?
You configure this: e.g. the next 7 days or a fixed booking period.What happens if no alternative slot is available?
VOICO puts the customer on a waitlist or forwards a callback request to the team.Is VOICO GDPR-compliant?
Yes. All data is processed in Germany. No AI training with customer conversations.
Official Telekom Partner
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
