How early before the appointment does VOICO call?

You configure this: 24 hours, 48 hours or another timeframe. Multiple stages are also possible.

What happens if the customer wants to cancel?

VOICO accepts the cancellation and updates the calendar — the slot is released for other bookings.

Yes. VOICO can directly suggest and book a new appointment — without staff intervention.

Yes. All data is processed in Germany. No AI training with customer conversations.

Voice AI · Made in Germany

No-shows cost money — booked slots remain empty, staff stand ready. Manual reminder calls are tedious and often forgotten.

WenigerNo-shows

AutomatischWithout staff

24/7Reminder dispatch

Process

Recognize appointment

Automatically retrieve upcoming appointments from the calendar system.

Call

VOICO calls the customer at the configured time before the appointment.

Get confirmation

Let customer confirm the appointment or make a rescheduling.

Update calendar

Enter confirmations and cancellations directly into the calendar system.

Features

Integrates with

Google CalendarMicrosoft 365Cal.comCalendly

FAQ · Appointment Reminders

How early before the appointment does VOICO call?
You configure this: 24 hours, 48 hours or another timeframe. Multiple stages are also possible.
What happens if the customer wants to cancel?
VOICO accepts the cancellation and updates the calendar — the slot is released for other bookings.
Can VOICO handle a rescheduling directly?
Yes. VOICO can directly suggest and book a new appointment — without staff intervention.
Is VOICO GDPR-compliant?
Yes. All data is processed in Germany. No AI training with customer conversations.

Official Telekom Partner

With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.

4.8/5 from over 1,000 users