Voice AI · Made in Germany
Automate callback service — structured, reliable, effortless.
Callback lists are handwritten and often forgotten. Customers wait for a call that never comes — and switch to the competition.
100 %Callbacks executed
24/7Callback intake
- GDPR-compliant
- 1,000+ users
- Telekom Partner
Process
How it works
Take request
Capture inquiry, name, phone number and desired callback timeframe.
Schedule appointment
Enter callback slot into the outbound campaign.
Call automatically
VOICO calls back at the agreed time.
Transfer
Warm transfer to responsible staff member if needed.
Features
What VOICO delivers
Integrates with
SalesforceHubSpotPipedriveDeutsche Telekom
- Automatic outbound calls at the desired time
- Consider customer time window preferences
- SMS confirmation of planned callback appointment
- Configurable retry attempts if unreachable
- CRM integration: callback automatically documented
- GDPR-compliant, hosted in Germany
FAQ · Callback Service
Answers before the demo.
Can the customer specify a preferred callback time?
Yes. VOICO captures the preferred timeframe and schedules accordingly — e.g. 'tomorrow between 10 and 12'.What happens if the customer is unreachable for the callback?
VOICO automatically schedules retry attempts — you can configure the number and interval.Can VOICO transfer the callback directly to a staff member?
Yes. VOICO conducts the initial contact and transfers via warm transfer to the responsible staff member.Is VOICO GDPR-compliant?
Yes. All customer data is stored and processed in Germany. No AI training with conversation data.
Official Telekom Partner
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
