Voice AI · Made in Germany
Automate customer onboarding by phone — scalable and consistent.
Onboarding new customers costs staff a lot of time for recurring standard questions and reminders. Documents are missing, follow-ups pile up.
100 %Customers contacted
< 24 hAfter contract signing
- GDPR-compliant
- 1,000+ users
- Telekom Partner
Process
How it works
Welcome call
VOICO automatically initiates an outbound welcome call after contract signing.
Explain steps
Communicate first onboarding steps, request required documents.
Answer questions
Clarify standard questions directly from the knowledge base.
Book setup appointment
Book appointment for in-depth setup call directly into the calendar.
Features
What VOICO delivers
Integrates with
SalesforceHubSpotPipedriveGoogle CalendarMicrosoft 365
- Automatic outbound call after contract signing
- Onboarding checklist configurable as conversation guide
- Knowledge base for frequent entry questions
- Appointment booking for setup calls
- CRM sync: onboarding progress automatically documented
- GDPR-compliant, hosted in Germany
FAQ · Customer Onboarding
Answers before the demo.
Can VOICO automatically trigger the onboarding call?
Yes. VOICO connects to your CRM and automatically calls as soon as a new customer status is set.What if the customer is not reachable on the first call?
VOICO can automatically schedule follow-up attempts — e.g. 3 attempts spaced 24 hours apart.Can VOICO map different onboarding paths?
Yes. Different conversation flows can be configured depending on product, package or customer segment.Is VOICO GDPR-compliant?
Yes. All data is processed in Germany. No AI training with customer conversations.
Official Telekom Partner
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
