Voice AI · Made in Germany
GDPR-compliant customer service by phone — no compromises.
AI-based phone systems from the USA or without clear GDPR documentation are a no-go for many companies. Data protection must not be an afterthought.
100 %Hosting in Germany
DSGVOFull compliance
- GDPR-compliant
- 1,000+ users
- Telekom Partner
Process
How it works
Compliant setup
DPA, data protection impact assessment and processing directory are documented together.
Transparent processing
Callers are correctly informed about the AI processing.
Secure operation
All data is processed and stored exclusively in Germany.
Accountability
Logs and deletion workflows configurable on request.
Features
What VOICO delivers
Integrates with
Deutsche TelekomSalesforceHubSpot
- Hosting exclusively in Germany (no US cloud provider)
- No AI training with your conversation data
- DPA and data protection impact assessment included
- Transparent caller information according to GDPR
- Deletion deadlines and data retention configurable
- Official Telekom partner — certified infrastructure
FAQ · Customer Service & GDPR
Answers before the demo.
Where are conversation data stored?
Exclusively on servers in Germany. VOICO does not use US cloud services for data storage.Are my customer conversations used for AI training?
No. VOICO does not train any AI model with your conversation data. This is contractually excluded.Is a DPA (data processing agreement) provided?
Yes. A complete DPA is part of every VOICO contract.How are callers informed about the AI processing?
VOICO plays a configurable notice at the beginning of the conversation that makes the processing transparent — according to GDPR requirements.
Official Telekom Partner
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
