Voice AI · Made in Germany
Automate order intake by phone — complete and error-free.
Phone orders are often noted incorrectly — wrong item numbers, forgotten quantities, illegible handwriting. This costs rework time and customer satisfaction.
24/7Order intake
100 %Fully captured
< 3 minAvg order time
- GDPR-compliant
- 1,000+ users
- Telekom Partner
Process
How it works
Take order
Capture product, item number, quantity and delivery address completely.
Check availability
Query stock live and communicate to the customer.
Create order
Transfer complete dataset into inventory management system.
Confirm
Order confirmation with delivery time via SMS or email to the customer.
Features
What VOICO delivers
Integrates with
SAPShopifyWooCommerceDeutsche Telekom
- Structured capture of item, quantity, delivery address
- Live query of stock availability
- ERP and inventory management integration
- Automatic order confirmation
- 24/7 operation — also outside office hours
- GDPR-compliant, hosted in Germany
FAQ · Order Intake
Answers before the demo.
Can VOICO recognize item numbers and product names?
Yes. VOICO is trained with your product catalog and recognizes both item numbers and common product names.What happens if an item is not available?
VOICO informs the customer, states re-availability or takes a pre-order — depending on configuration.Which ERP systems does VOICO integrate with?
VOICO integrates via API into SAP, common inventory systems and e-commerce platforms like Shopify or WooCommerce.Is VOICO GDPR-compliant?
Yes. All data is processed in Germany. No AI training with customer data.
Official Telekom Partner
Missed calls cost you customers every day.
With VOICO, every call is answered automatically – in the evenings, on weekends or when your team is with a customer.
4.8/5 from over 1,000 users
